Are you confronting the problem in opening AOL Desktop Gold? If your answer is yes! Then you must read this blog thoroughly to get the solution. There are times when you cannot open AOL Desktop Gold. This could be due to multiple reasons but you must first identify the possibilities. If those do not work even then you must follow the troubleshooting guidelines given in this blog to fix the glitch. You can also try to update AOL Desktop Gold to its latest version in order to resolve the trouble. Most of the time the older version create trouble for the users.
First of all, answer the given questions:–
- Is there an active internet connection?
- Are you entering the right credentials?
- Have you done any recent changes to the device?
- Is there any other software causing interruption?
If any of the above questions have a positive response from your side then you must follow the below-mentioned guide to rectify the trouble. This will, however, help you in resolving the issue.
Steps to fix problem AOL desktop is not working:-
- Check the connection – You can try to see the status of internet connection on your computer/laptop. If you get a slow or insufficient internet connection then fix it. Then make sure the AOL desktop software is working properly or not, if not then you should try next step.
- Restart the computer – You should try to restart your computer on which you have installed this software. After restarting process you will have to check your AOL desktop is working or not.
- Reinstall the software – When the above described both steps couldn’t solve the trouble that you are facing. You should opt for the reinstallation process. First of all, uninstall the AOL desktop from your computer and then install it again.
- Connect to customer care experts – When you find you are unable to resolve this problem then you should simply call the customer care experts. The techies of customer care will assist you to download AOL desktop gold to fix the issues appear with it. They are 24×7 avail to resolve the hitches of AOL desktop gold software so you can anytime connect with them.