Is your Acer laptop screen turning black? And you don’t know how to fix it! Then you are reading the right post. There are countless users who notice this hassle but they stay unaware of the right procedure to rectify such hassle. Here you can read about the steps to fix the issue without any help. But it is specifically advised to get in touch with the professionals available at Acer customer care if the problem seems out of your understanding.
The troubleshooting steps are given below for the reference of the users. But one thing must be kept in mind that if you get confused at any step then you must not proceed any further otherwise this will make the things worse.
Initial troubleshooting –
Step 1: First of all, check that the Acer laptop is well connected to the AC adapter and the power switch is turned on.
Step 2: Use an external monitor and link your laptop, then try to see if there is a display or not.
Step 3: Connect your laptop to the charger and turn it on, thereafter press F2, F9, and F10 then enter.
Further troubleshooting –
Step 1: Make sure your laptop is not connected to the AC adapter, gently turn the laptop upside down and remove the battery
Step 2: Hold down the power button with F12 for around a minute
Step 3: Examine your battery and ensure that there are no defaults. If they exist then you must replace the battery with a new one
(If you cannot remove the battery then follow these)
Also Read: How to prevent Acer laptop from overheating?
Flip your laptop and check for the battery reset hole. With the help of a paper clip, press it for a few seconds. Let the laptop stay in the same state and then power it on after plugging the AC Adapter.
Users are suggested to reach out to Acer customer support for availing proper help from the team of certified technicians who possess worth knowledge about fixing problems with Acer devices, be it computer or the laptop. They have experienced professionals and will provide you best in class service.